What We Collect and Why We Hold It
When you create an account, we collect your name, contact details, and the mobile wallet identifiers linked to your bKash, Nagad or Rocket account — these are needed to process deposits and verify withdrawals. We also log device type, browser session data, and IP address each
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time you access the platform, whether from a handset or desktop browser. This data serves three purposes: processing your transactions, verifying your identity to keep the account secure, and meeting any obligations that apply under the law of your jurisdiction. We do not sell your personal
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data to third parties. Payment data tied to bKash, Nagad or Rocket transactions is stored only as long as it is needed for dispute resolution or legal requirements in your region. If you close your account, we retain a minimal record for the period required by
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applicable regulation, then delete it. Any data request — access, correction or deletion — can be submitted through our support channel and we will respond within a reasonable period. Use of this platform and the data practices described here are subject to your local law and
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eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.